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Outlook > 2006 > November
On-line banking expands
ASB
and BankDirect are taking the convergence of Internet banking and
mobile phone technology to the next level with the expansion of their
Internet banking service to the fast growing smartphone and PDA market
in New Zealand.
Five years ago these banks were the first to introduce Internet banking on mobile phones.
"From our experience we know our customers enjoy doing Internet banking
on Vodafone or Telecom networks. We're enabling the growing numbers
using the smartphone and PDA market to do the same. This is where the
future of mobile phone technology is heading, and we're delivering it
now," says Clayton Wakefield, Head of Technology and Operations, ASB.
The service features the most common functions used on ASB and
BankDirect's respective online banking channels, and is available to
the bulk of the PDA and smartphone market. This means customers can
easily:
* Make bill payments
* Make online, real-time cheque payments
* Transfer money between accounts and credit cards
* View their account balances
* View mini-statements
TUANZ Chief Executive, Ernie Newman, has welcomed the expansion of the
service and says ASB and BankDirect have got it right when predicting
where the market is heading.
"There has certainly been strong growth in the smartphone/PDA market in
the past few years, and the other emerging trend is that cellphone
handpieces are also increasing in their functionality. The boundaries
between simple mobiles and PDAs are blurring and we're moving rapidly
towards the PDA-end of this continuum."
"Today's mobile phone users will be the PDA users of tomorrow, so ASB
and BankDirect are being consistent with where the main technology
developments are heading with handsets."
Clayton Wakefield says since they first launched a version of Internet
banking on mobile phones in 2001, handpieces have acquired increasingly
sophisticated functionality.
"We've taken advantage of this advanced sophistication. This service
looks and feels just like the traditional Internet banking sites and
has the associated benefit of paying bills and making online cheques in
real time. Transactions on smartphones and PDAs are also protected by
our world-class two factor security system which protects transactions
over $800, or even lower if the customer chooses."
Customers using two factor security on transactions over their
smartphones or PDAs will need a Netcode token to provide the 'second
factor' security component.
"We know our Internet banking customers average around 10 million
transactions a month, and they're huge users of mobile phones. It makes
sense to expand this service to busy professionals who typically use
PDAs and smartphones. This way they have a portable, easy way to do
their Internet banking through the technology they conduct the majority
of their business on."
ASB's Fastnet Classic and BankDirect's NetDirect will be available on
the majority of PDAs and Smartphones from today. Customers who are
already registered for online banking services can access it straight
away. |